The other day I called on a prospective client to open discussions on creating their web presence. As we sat down to talk about their goals, I noticed the odd look I received when I pulled out paper and a pen. You see, I start with paper - always. It may be blank or simple lined paper but most of the time it is storyboard paper (think the handout view in PowerPoint or Keynote). It may sound a bit strange but there is a reason. Don't get me wrong with all of the computers and other electronic devices I own or have access to, I could never touch a piece of paper, ever.